Interpersonal Skills and Group Dynamics (Communications)

Broad perspectives:  Broad, long-term view; balancing short-and long-term considerations.

Strategic view:  Collecting; assessing; analyzing; information; diagnosis; anticipation; judgment.

Environmental sensitivity:  Tuned into agency and its environment; awareness of importance of non- technical factors.

Leadership:  Individual; group; willingness to lead; manage; and accept responsibility.

Flexibility:  Openness to new information; behavioral flexibility; tolerance for stress, ambiguity, chance, innovativeness.

Action orientation:  Independence, proactivity, calculated risk taking; problem solving; decisiveness.

Results focus:  Concern with goal achievement; follow-through, tenacity.

Communication:  Speaking; writing; listening

Interpersonal sensitivity:  Self-knowledge and awareness of impact on others; sensitivity to needs, strengths, and weaknesses of others; negotiation, conflict resolution; persuasion.