The New Public Management, Reinvention, and the Reform of Public and Nonprofit Organizations (Public Sector Labor-Management Relations)

Behavioral award:  Used to reward specific behaviors that management wishes to encourage.

Employee recognition program:  Effective way to acknowledge special contributions of certain employees or groups to the organization.

Gainsharing plan:  Monetary award for a group of employees based on saving generated by the group.

Management by objectives:  Participatory approach to establishing clear and measurable objectives thought the entire organization.

Performance appraisal:  Specific evaluation with respect to an individual’s progress in completing specified tasks.

Performance bonus:  One-time monetary award based on superior performance on the job or in a particular task.

Piecework bonus:  Incentive that ties the worker’s productivity in a given task to the monetary rewards he or she receives.

Quality circle:  Small group of people who do similar or connected work and meet regularly to identify, analyze, and solve work-process problems.

Suggestion award programs:  Incentive for employees who make specific suggestions that result in savings for the organization.

Task forces:  Groups brought together to work on specific organizational problems.