Technical FACS

How do I activate my RSU email account?
Where can I find inexpensive or free internet access?

Why is Netscape 3.xx or Internet Explorer 3.xx is giving me an error on this site?

My web assignment won't submit, it keeps giving me an error?

Where can I find help with the forums (discussion)?

how DO i ACTIVATE MY RSU  email account?

Individual Computer Accounts for Students

 An Individual Computer Account has been created for all students enrolled at RSU.  Each account will remain active as long as the student is enrolled at RSU.  The account will provide the student with space on the student file server (S: drive).  Each student’s account will be automatically mapped to the appropriate drive; no student intervention required.  The space provided to each student will only be accessible by that student.  No one else will have access to a student’s disk area.  The student file server is accessible from HH132, HH139, HH258, HS172, HS164, LH200, SSS Lab, Baird Writing, Library Labs, Learning Center Lab, Pryor campus, Bartlesville Campus, as well as from the residence halls. 

The user id for a student is composed of the characters “sd” followed by the student’s first name and last name.  (A maximum of 20 characters total, including the sd, are allowed.)  If there are duplicates (another student has the same first name and last name), the user id is composed of the characters sd followed by the student’s first name and last name followed by a number.  (Each instructor should be able to refer to their roll sheet and determine which number, if any, applies to each student.)

Example1:  Suzy Day would have an id of sdsuzyday

Example2:  If there is more than one person named Suzy Day, then one of them will have

an id of sdsuzyday, another will have id sdsuzyday2, another will have id sdsuzyday3, etc.

Each student’s password is his/her birthday:  mmddyyyy  (Note: password must be 8 characters)

Each student will be required to change his/her password the first time they log on.

Any problems should be reported at PREP 210.  The student must present a valid photo id when reporting problems.

 

How to configure your new e-mail account

 Configuring your student email account is a two step process. By following these instructions your account should be configured quickly and correctly. You can configure your account from any computer with Internet access. Instructions are also included to configure your personal computer to receive email in MS-Outlook Express.

STEP 1:
Begin by identifying your user ID and password. Your user ID is composed of the first 16 characters of your first and last name. If there are duplicates (another student has your same first name and last name), then your user ID is composed of the first 15 characters of your first and last name immediately followed by a number.

Example l:  Suzy Day would have an id of suzyday

Example2: Christopher Jabberwocky would have an id of christopherjabbe

Example3: If there is more than one person named Suzy Day, then one of them will have an ID of suzyday, another will have ID suzyday2, another will have ID suzyday3,  

Example4: If there is more than one person named Christopher Jabberwocky, then one of them will have an ID of christopherjabbe, another will have ID christopherjabb2, another will have ID christopherjabb3, etc.

Your initial password is set to your birthday: mmddyy

STEP 2:

Accessing your email account using your user ID and password is initiated by accessing the internet from any computer:

1.      Start your browser and type the following URL in the internet address line of your browser:
http:/ /webmail.student.rsu.edu/

2.      Click the "Login" button

3.      In the box, type in your user ID in the first box and your password in the second box

4.      Do NOT check the "Save this password in your password list" box

5.      Click the "ok" button

6.      To access your email, click on the second icon on the left

7.      Place your mouse cursor on each icon on the left for a brief explanation of the icon

8.      Be sure to change your password the first time you log on

A.    Change your password by going to url: https://www.onenet.net/password

B.     Enter your ID and password

C.     In the next screen, type in your new password in both the text boxes

D.    Click the "Submit" button

E.     It may take up to an hour until the change takes place

9.      Be sure to logout when you are finished

A. You logout by clicking on the top icon on the left (takes you back to the welcome screen)

B. Click on the "Logout" button

C. Be sure to close your browser; otherwise, others will be able to read your email.

    You should now be able to send and receive email via your student.rsu.edu address.

Your email address will be:

User ID@student.rsu.edu

To access your e-mail from any computer, you will type the following URL in the internet address line of the browser you are using:

http://webmail.student.rsu.edu/

(OPTIONAL SETUP) If you are using your personal computer to access your email, you may desire to configure Outlook Express to read your email. Use the following steps to configure Outlook Express:

1.      Under Tools/Accounts choose the Mail tab.

2.      Choose Add/Mail.

3. Fill in your name/click Next.

4. Your email address is User ID@student.rsu.edu (Make sure the top radio button is selected.) Click Next.

5. Your incoming mail server is POP3. (Choose POP3 on the drop-down menu.)

6. In both text boxes, type: mailhost.student.rsu.edu. Click Next.

7. Type in your-user-id and password. Do NOT check the "Log on using Secure Password Authentication" box. Click Next.

8. Click Finish.

Contact the Academic Computing Services at 343-7538 if you are having any problems with configuration of your email account.

RSU STUDENT ACCOUNT LOG-ON INFORMATION
 

Computer log-on (accessible on-campus only)
Username:        
sdsuzyday
Password:          mmddyyyy
Maximum of 20 total characters including “sd”

____________________________________________________

Email log-on (http://webmail.student.rsu.edu)
Username:         suzyday
Password:
         mmddyy

Change password option on https://www.onenet.net/password

Approximately first 16 characters

____________________________________________________

WebCT log-on (http://webct.rsu.edu)
Username:         sdsuzyday
Password:
         mmddyyyy

Click on “password settings” if wanting to change password.
(All WebCT accounts are created the day before classes begin and deleted at the
end of every semester.

You will not have an account to access between semesters!)

____________________________________________________

 

Hillcat Hub (from the RSU webpage or https://rsuportal.rsu.edu/ics)

Username:         suzyday

Password:          mmddyyyy

Click on “personal info” then “password” to change password.

(If you click on “forgot my password”, the password is automatically sent to your student email.

Go to the student email site and access as is noted for student email on this document.)

Where can I find inexpensive or free internet access?
GeoTec offers unlimited internet access starting at $10.99/month
HawkingCommunications offers internet access starting at $7.77

NetZero offers free internet access with banner ads up to 40 hours/month, be sure and check to see if they have a LOCAL number for you to call here before signing up. They also offer $9.95 a month for banner free unlimited web access. Their software can be downloaded onto floppy disks.
AmericanExpress is implementing a service for free online access for their cardholders.
Address.com also has an option for free internet access and a local Tulsa phone number.
These are just a few that are in our area, be sure and check their terms of service and their service record because we make no claims as to the reliability of any service. Also be aware that many free providers have recently gone out of business or are no longer offering "free" access so take this into consideration. 

why is netscape 3.xx or Internet Explorer 3.xx is giving me an error on this site?
These browsers are two generations old. The Internet is changing every second and unfortunately, older browsers cannot keep up. Netscape 4 or later or IE 5 or later is recommended although IE4 should be fine.

My WEB assignment won't submit, it keeps giving me an error?
If a dialog box pops up, note what it is asking for. You must enter in your class and your ID number to be able to submit the form. If you do not receive a confirmation, use your back button in your browser and resubmit, just in case. Most of the time your assignment will come through fine the first time but it's better to submit twice than not at all.

Where can I find help with the forums (discussion)?
The forum has an instruction section and a FAQ page of its own, just go to the GRLS Student Forum and look for FAQ in the upper right hand side and also look in the Instructions section.

 

All FAQs are provided as is and is not intended as an endorsement of these services or a guarantee of their usefulness.